We choose to work only with suppliers who have a proven track record of demonstrating quality products, acceptable delivery times and as a priority we always use British Suppliers when given the choice.
Supplying thousands of products, we have a solution for most areas of your business and many products can be manufactured to your own specification. We are always mindful of your cash-flow so we try to keep our prices as competitive as possible. On the odd occasion when we have not met that challenge, we offer a price match policy to ensure you are paying the best price every time.
Customer Service
Where other suppliers may have an impersonal call centre for customer service (when you have a part number!) , we have real experienced people to talk to, many of whom are trained engineers, and who are able to talk through an idea or expand on a specification..
‘Whilst we have a substantial website it surprises many customers that over 50% of our sales are generated by a telephone call with our office’
We understand that for many businesses, it is not as easy as click, pay by card and purchase the item(s) you require. Many of you will require approval for a capital purchase, ask for credit terms or would like other ways to pay, so please look at our ‘ways to pay’ information – we will always find a solution for you.
At the checkout page, all business customers will have the following option:
- Pay by Card
- Request a Proforma Invoice
- Request a 30 days credit account
In addition, all public sector clients are given an automatic credit account subject to agreement of a few simple terms (Please ask for more details).
Thank you for your existing and future business, and please feel free to explore our site; ask for a current catalogues, download any relevant pdf files or contact us by email or telephone anytime.
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